Help Center

Yes, in all our ads the kits include enough stickers to cover both sides of both wheels. At Ace Vinyl, we ensure that our customers receive comprehensive kits that meet all their needs. Each vinyl kit is meticulously designed to provide ample coverage, allowing you to fully customize and enhance the appearance of both sides of both wheels. This commitment to quality and customer satisfaction is a cornerstone of our service. If you have any further questions or require additional assistance, our customer support team is always here to help.

Yes they are !

Feel free to contact us—we're here to assist you in selecting the perfect color combination that best suits your bike. Once we find the best option , just leave a message on the order page about color changes.

** To track your order from Ace Vinyl, simply go to our order tracking page at : https://www.ace-vinyl.com/track-you-order. Enter your tracking number in the designated field and click "TRACK." This will provide you with up-to-date information on the status and location of your package. If you encounter any issues or have further questions about your order, please contact our customer service team for assistance.

At Ace Vinyl, we strive to provide our customers with prompt delivery and reliable shipping options. We primarily use DHL Express for all shipping needs, offering both standard and express services to various regions. Here is a breakdown of our estimated delivery times: 1. **Europe**: - **Standard Shipping**: 3 to 15 days - **DHL Express**: 1 to 3 days 2. **North America**: - **Standard Shipping**: 5 to 8 days - **DHL Express**: 3 to 5 days 3. **South America**: - **Standard Shipping**: 15 to 25 days - **DHL Express**: 4 to 7 days 4. **Africa**: - **Standard Shipping**: 15 to 25 days - **DHL Express**: 5 to 8 days 5. **Asia**: - **Standard Shipping**: 20 to 30 days - **DHL Express**: 5 to 10 days 6. **Australia**: - **Standard Shipping**: 6 to 12 days By choosing express shipping via DHL Express, you can significantly shorten the delivery time. We always aim to dispatch orders promptly to ensure you receive your items as quickly as possible. For any questions regarding your shipment, our customer support team is here to assist you.

At Ace Vinyl, we have a 30-day return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. Additionally, you will need the receipt or proof of purchase. To initiate a return, please contact us at sales@ace-vinyl.com.

At Ace Vinyl, we prioritize customer satisfaction and want to ensure you receive the perfect product. If you receive a damaged or incorrect vinyl sticker, please contact us immediately. We will send you a new item free of charge if the fault is ours. However, if you did not leave a note on the order page specifying your preferences or did not select the color, we can provide you with a replacement sticker at a reduced price. Your understanding and prompt communication help us serve you better.

At Ace Vinyl, we believe in delivering top-quality products and exceptional customer service. To take advantage of our amazing 6-month replacement warranty, follow these simple steps: 1. **Receive Your Order**: Once your order arrives, please inspect your decals. 2. **Take Photos**: Within 15 days of receiving your order, take clear photos of your bike with the decals applied. 3. **Email Photos**: Send the photos to our customer service email at [sales@acevinyl.com](mailto:sales@acevinyl.com). Be sure to include your order number and any relevant details. If, at any point within the 6-month period, your decals degrade—whether they peel, fade, or crack due to environmental factors or any manufacturing defects—simply email us a picture of the issue. We will replace the defective decals for FREE, including shipping! By following these steps, we ensure you get the best use of your purchase, with the peace of mind that Ace Vinyl stands behind its products.